2020 Ford Explorer Transmission Replacement Russellville, KY

When a 2020 Ford Explorer came into the shop with flaring issues in 7th and 8th gear, the owner knew something wasn’t right. The transmission felt sluggish between shifts, taking too long to engage into the next gear—a classic sign of internal wear in the 10R60 transmission. With a quick tow from Russellville, KY, provided by Hooking Ain't Easy, the vehicle is at the shop and ready to diagnose.

After running diagnostics and confirming the issue, we discussed options with the customer. While we strongly recommend rebuilding or installing a remanufactured transmission for the sake of longevity and reliability, the customer ultimately chose to go with a used replacement unit due to cost concerns.

Used transmissions can be a quick fix, but they come with risks. Here’s why:

⚠️ They don’t solve the root cause – If the failure was caused by poor fluid maintenance, overheating, or a known weak point in the transmission, a used unit could end up with the same issues down the line.

⚠️ Limited warranty – Most used transmissions only come with a 30-day warranty, and in most cases, labor isn’t covered. If the unit has issues, the customer pays for labor twice.

⚠️ Unknown history – There’s no real way to know how the used transmission was treated in its previous vehicle. It may have the same wear problems just waiting to show up.

Since the customer opted for a used 10R60 transmission, we:

✅ Replaced the faulty unit – Installed the transmission and ensured all connections were properly set.

✅ Performed full programming – These modern transmissions require vehicle-specific programming to work properly after installation.

✅ Verified shifting performance – Ensured the vehicle shifted properly through all gears before handing it back to the customer.

After the transmission replacement, the Explorer was shifting normally, and the customer was back on the road. While used transmissions can solve the immediate issue, we always recommend a rebuild or remanufactured unit for the best long-term reliability.

If you’re having transmission problems and considering your options, give us a call at Wholesale Transmission Center in Bowling Green, KY—we’ll help you find the best solution for your vehicle and budget!

Location: Russellville, KY